Privacy Policy

Last Updated: 10/11/2025

Fscrystalluxurywigs (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
Account Information: Login credentials, preferences, and saved items (if you create an account).
Order History: Records of products purchased, services requested, and interactions with customer service.
Usage Data: IP address, browser type, pages visited, time spent on the site, and device type.
Cookies and Tracking Technologies: Used to personalize your experience and analyze website performance. See our Cookie Policy for more details.

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Communicate order updates and promotions.
Improve and personalize your shopping experience.
Respond to customer service requests.
Detect and prevent fraud or abuse.
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data only with:

Trusted third-party service providers (e.g., payment processors, shipping carriers, marketing platforms).
Legal authorities, if required to comply with laws or respond to legal requests.
Analytics and performance tools, such as Google Analytics, to help us improve the site.

All third-party partners are contractually obligated to protect your data.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time (see Section 7).

5. Your Rights and Choices

Depending on your location, you may have the following rights:

Access to the personal data we hold about you.
Request correction or deletion of your data.
Opt out of marketing communications.
Withdraw consent where applicable.
File a complaint with your local data protection authority.

To exercise these rights, please contact us at: fscrystalhair@gmail.com

6. Security of Your Information

We use industry-standard security measures, including SSL encryption, secure payment gateways, and access controls to protect your personal information.

However, no system is 100% secure, and we encourage you to use caution when sharing personal data online.

7. Cookies

Our website uses cookies to:

Remember your preferences and shopping cart.
Track website usage for performance improvement.
Serve personalized ads and content.

You can manage your cookie preferences in your browser settings. For more information, see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: fscrystalhair@gmail.com

Fscrystalluxurywig respects your privacy and values your trust.